{"id":1387,"date":"2025-11-04T21:24:40","date_gmt":"2025-11-04T20:24:40","guid":{"rendered":"https:\/\/papounan.fr\/?page_id=1387"},"modified":"2026-01-13T22:24:01","modified_gmt":"2026-01-13T21:24:01","slug":"information","status":"publish","type":"page","link":"https:\/\/chateaupapounan.fr\/en\/infos\/","title":{"rendered":"Your stay in Saint-Est\u00e8phe \u2013 Practical Information"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1387\" class=\"elementor elementor-1387\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f89968 e-flex e-con-boxed e-con e-parent\" data-id=\"5f89968\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70c40dd elementor-widget elementor-widget-heading\" data-id=\"70c40dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Your stay in Saint-Est\u00e8phe \u2013 Practical Information<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-35f106f e-flex e-con-boxed e-con e-parent\" data-id=\"35f106f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb630fa elementor-widget elementor-widget-image\" data-id=\"fb630fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2026\/01\/FAQ-Image-768x512.png\" class=\"attachment-medium_large size-medium_large wp-image-3571\" alt=\"Stay in Saint-Est\u00e8phe M\u00e9doc - All the useful information for your stay in Saint-Est\u00e8phe at Ch\u00e2teau Papounan, a charming guest house: opening hours, services, advice and answers to your questions.\" srcset=\"https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2026\/01\/FAQ-Image-768x512.png 768w, https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2026\/01\/FAQ-Image-300x200.png 300w, https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2026\/01\/FAQ-Image-1024x683.png 1024w, https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2026\/01\/FAQ-Image-18x12.png 18w, https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2026\/01\/FAQ-Image.png 1536w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd2b18d elementor-widget elementor-widget-text-editor\" data-id=\"fd2b18d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><style>\na {\n    text-decoration: none;\n    color: #464feb;\n}\ntr th, tr td {\n    border: 1px solid #e6e6e6;\n}\ntr th {\n    background-color: #f5f5f5;\n}\n<\/style><\/p>\n<div>\n<p>We are delighted to welcome you and hope you have a pleasant and memorable stay. This page has been designed to answer any practical questions you may have before or during your visit.<\/p>\n<p>You will find useful information to fully enjoy your stay, in a friendly atmosphere and with respect and comfort for all.<\/p>\n<p>If you have any further questions or specific needs, please do not hesitate to contact us: we will be happy to help.<\/p>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1940863 e-flex e-con-boxed e-con e-parent\" data-id=\"1940863\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73312a6 dce-posts-layout-default dce-align-left elementor-widget elementor-widget-dce-dynamicposts-v2\" data-id=\"73312a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;accordion_start&quot;:&quot;first&quot;,&quot;style_items&quot;:&quot;default&quot;,&quot;accordion_close_other_sections&quot;:&quot;yes&quot;,&quot;accordion_speed&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]}}\" data-widget_type=\"dce-dynamicposts-v2.accordion\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"dce-fix-background-loop dce-posts-container dce-posts  dce-skin-accordion dce-skin-accordion-\">\n\t\t\t\t\t\t<ul class=\"dce-posts-wrapper dce-wrapper-accordion\">\n\t\t\t\t\t<li class=\"dce-post dce-post-itemdce-item-accordion acc_section post-1736 faq type-faq status-publish hentry\" data-dce-post-id=\"1736\" data-dce-post-index=\"0\">\n\t\t\t<div><h4><button class=\"acc_button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"accordion-content-1736\" id=\"accordion-header-1736\"><span class=\"icon dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span><span class=\"icon-active dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><span class=\"accordion-title\">Check-In\/Check-Out<\/span><\/button><\/h4><\/div>\n\t\t\t<div class=\"dce-post-block acc_content\" id=\"accordion-content-1736\" aria-labelledby=\"accordion-header-1736\" aria-hidden=\"true\">\n\t\t<div class=\"dce-item dce-item_content elementor-repeater-item-7395552\"><div class=\"dce-post-content\"><p><\/p>\n<p>Your room will be prepared to welcome you.\u00a0<strong>Check-in is from 5pm, and the property must be vacated by 11am on your departure day.<\/strong>\u00a0To allow us to prepare it for the next guests. Please let us know if you expect to arrive after 8pm.<\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<\/div><\/div>\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"dce-post dce-post-itemdce-item-accordion acc_section post-1737 faq type-faq status-publish has-post-thumbnail hentry\" data-dce-post-id=\"1737\" data-dce-post-index=\"1\">\n\t\t\t<div><h4><button class=\"acc_button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"accordion-content-1737\" id=\"accordion-header-1737\"><span class=\"icon dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span><span class=\"icon-active dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><span class=\"accordion-title\">Breakfast<\/span><\/button><\/h4><\/div>\n\t\t\t<div class=\"dce-post-block acc_content\" id=\"accordion-content-1737\" aria-labelledby=\"accordion-header-1737\" aria-hidden=\"true\">\n\t\t<div class=\"dce-item dce-item_content elementor-repeater-item-7395552\"><div class=\"dce-post-content\"><p><\/p>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\"><\/p>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><\/p>\n<figure class=\"wp-block-image aligncenter size-full is-resized is-style-rounded\"><img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2025\/10\/chateau-papounan-commun-petit-dej-3.jpeg\" alt=\"Stay in Saint-Est\u00e8phe M\u00e9doc - Refined breakfast at Ch\u00e2teau Papounan: fresh fruit salad, Bordeaux canel\u00e9, yogurt and homemade jams, in a charming guest room in the heart of the Bordeaux vineyards.\" class=\"wp-image-738\" style=\"width:339px;height:auto\" title=\"\" srcset=\"https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2025\/10\/chateau-papounan-commun-petit-dej-3.jpeg 1024w, https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2025\/10\/chateau-papounan-commun-petit-dej-3-300x225.jpeg 300w, https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2025\/10\/chateau-papounan-commun-petit-dej-3-768x576.jpeg 768w, https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2025\/10\/chateau-papounan-commun-petit-dej-3-16x12.jpeg 16w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><\/figcaption><\/figure>\n<p><\/div>\n<p><\/p>\n<p><\/p>\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><\/p>\n<p>We serve the\u00a0<strong>Breakfast between 8am and 10am<\/strong>. <\/p>\n<p><\/p>\n<p><\/p>\n<p>Please let us know in advance if you would like to have breakfast earlier, we will try to accommodate you.<\/p>\n<p><\/div>\n<p><\/div>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<\/div><\/div>\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"dce-post dce-post-itemdce-item-accordion acc_section post-1738 faq type-faq status-publish hentry\" data-dce-post-id=\"1738\" data-dce-post-index=\"2\">\n\t\t\t<div><h4><button class=\"acc_button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"accordion-content-1738\" id=\"accordion-header-1738\"><span class=\"icon dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span><span class=\"icon-active dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><span class=\"accordion-title\">Ch\u00e2teau Papounan is non-smoking<\/span><\/button><\/h4><\/div>\n\t\t\t<div class=\"dce-post-block acc_content\" id=\"accordion-content-1738\" aria-labelledby=\"accordion-header-1738\" aria-hidden=\"true\">\n\t\t<div class=\"dce-item dce-item_content elementor-repeater-item-7395552\"><div class=\"dce-post-content\"><p><\/p>\n<p>For the comfort and health of all,\u00a0<strong>Smoking is prohibited in all rooms of Ch\u00e2teau Papounan<\/strong>. You may, however, smoke in the garden. An ashtray is provided. If you nevertheless decide to smoke in one of the rooms, we will charge you a fee of \u20ac250 for cleaning and disinfection costs.<\/p>\n<p><\/p>\n<\/div><\/div>\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"dce-post dce-post-itemdce-item-accordion acc_section post-1739 faq type-faq status-publish hentry\" data-dce-post-id=\"1739\" data-dce-post-index=\"3\">\n\t\t\t<div><h4><button class=\"acc_button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"accordion-content-1739\" id=\"accordion-header-1739\"><span class=\"icon dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span><span class=\"icon-active dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><span class=\"accordion-title\">We do not accept animals<\/span><\/button><\/h4><\/div>\n\t\t\t<div class=\"dce-post-block acc_content\" id=\"accordion-content-1739\" aria-labelledby=\"accordion-header-1739\" aria-hidden=\"true\">\n\t\t<div class=\"dce-item dce-item_content elementor-repeater-item-7395552\"><div class=\"dce-post-content\"><p><\/p>\n<p>Unfortunately, we<strong>\u00a0unable to welcome your pet<\/strong>\u00a0dog, cat, guinea pig, or even raccoon. However, we can recommend a cat and dog boarding facility in a neighboring village. We choose it for our dogs when we travel and they can't come with us.<\/p>\n<p><\/p>\n<\/div><\/div>\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"dce-post dce-post-itemdce-item-accordion acc_section post-1740 faq type-faq status-publish hentry\" data-dce-post-id=\"1740\" data-dce-post-index=\"4\">\n\t\t\t<div><h4><button class=\"acc_button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"accordion-content-1740\" id=\"accordion-header-1740\"><span class=\"icon dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span><span class=\"icon-active dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><span class=\"accordion-title\">Settlement of the balance<\/span><\/button><\/h4><\/div>\n\t\t\t<div class=\"dce-post-block acc_content\" id=\"accordion-content-1740\" aria-labelledby=\"accordion-header-1740\" aria-hidden=\"true\">\n\t\t<div class=\"dce-item dce-item_content elementor-repeater-item-7395552\"><div class=\"dce-post-content\"><p><\/p>\n<p><strong>The balance is payable upon arrival at Ch\u00e2teau Papounan<\/strong>. Meals and additional services not mentioned in the contract or quote will be payable at the end of your stay. We are equipped with a payment terminal and\u00a0<strong>We accept payments by card or cash.<\/strong><\/p>\n<p><\/p>\n<\/div><\/div>\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"dce-post dce-post-itemdce-item-accordion acc_section post-1742 faq type-faq status-publish hentry\" data-dce-post-id=\"1742\" data-dce-post-index=\"5\">\n\t\t\t<div><h4><button class=\"acc_button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"accordion-content-1742\" id=\"accordion-header-1742\"><span class=\"icon dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span><span class=\"icon-active dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><span class=\"accordion-title\">Deposit due upon booking<\/span><\/button><\/h4><\/div>\n\t\t\t<div class=\"dce-post-block acc_content\" id=\"accordion-content-1742\" aria-labelledby=\"accordion-header-1742\" aria-hidden=\"true\">\n\t\t<div class=\"dce-item dce-item_content elementor-repeater-item-7395552\"><div class=\"dce-post-content\"><p><\/p>\n<p>Reservations are only guaranteed upon receipt of a deposit of 30 % of the total cost of the stay at the time of booking.<\/p>\n<p><\/p>\n<p><\/p>\n<p>This deposit can be paid by:<\/p>\n<p><\/p>\n<p><\/p>\n<ul class=\"wp-block-list\"><\/p>\n<li>Credit card when booking on our website<\/li>\n<p><\/p>\n<p><\/p>\n<li>Bank transfer within 5 days of booking and before the start of the stay\u00a0<\/li>\n<p><\/p>\n<p><\/p>\n<li>Holiday Vouchers or\u00a0<a href=\"https:\/\/leguide.ancv.com\/page\/cheque-vacances-connect-le-format-digital\" target=\"_blank\" rel=\"noreferrer noopener\">Connect Holiday Vouchers<\/a><\/li>\n<p><\/p>\n<p><\/p>\n<li>A bank check made payable to &quot;Ch\u00e2teau Papounan&quot; must reach us within 10 days of your booking and at least 15 days before the start of your stay.<\/li>\n<p><\/ul>\n<p><\/p>\n<p><\/p>\n<p>If the deposit is not received within the required timeframe, the reservation will be automatically cancelled.<\/p>\n<p><\/p>\n<\/div><\/div>\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"dce-post dce-post-itemdce-item-accordion acc_section post-1743 faq type-faq status-publish hentry\" data-dce-post-id=\"1743\" data-dce-post-index=\"6\">\n\t\t\t<div><h4><button class=\"acc_button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"accordion-content-1743\" id=\"accordion-header-1743\"><span class=\"icon dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span><span class=\"icon-active dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><span class=\"accordion-title\">Cancellation or modification<\/span><\/button><\/h4><\/div>\n\t\t\t<div class=\"dce-post-block acc_content\" id=\"accordion-content-1743\" aria-labelledby=\"accordion-header-1743\" aria-hidden=\"true\">\n\t\t<div class=\"dce-item dce-item_content elementor-repeater-item-7395552\"><div class=\"dce-post-content\"><p><\/p>\n<p>Except in the case of a non-refundable rate, in the event of cancellation or modification before the start of the stay, if it occurs:<\/p>\n<p><\/p>\n<p><\/p>\n<ul class=\"wp-block-list\"><\/p>\n<li>If you cancel more than 30 days before the start of your stay, the deposit will be fully refunded.<\/li>\n<p><\/p>\n<p><\/p>\n<li>Up to 3 days before the arrival date, 30 % of the total amount of the stay will be retained<\/li>\n<p><\/p>\n<p><\/p>\n<li>In the event of late arrival (less than 3 days) or no-show, Ch\u00e2teau Papounan may demand payment of the entire balance of the stay that had been booked.<\/li>\n<p><\/ul>\n<p><\/p>\n<p><\/p>\n<p>Cancellations must be notified to us by letter or email. We will confirm the change or cancellation by email. Any stay that has commenced is payable in full except in cases of act of God.<\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<\/div><\/div>\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"dce-post dce-post-itemdce-item-accordion acc_section post-1741 faq type-faq status-publish hentry\" data-dce-post-id=\"1741\" data-dce-post-index=\"7\">\n\t\t\t<div><h4><button class=\"acc_button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"accordion-content-1741\" id=\"accordion-header-1741\"><span class=\"icon dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span><span class=\"icon-active dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><span class=\"accordion-title\">Tourist Tax<\/span><\/button><\/h4><\/div>\n\t\t\t<div class=\"dce-post-block acc_content\" id=\"accordion-content-1741\" aria-labelledby=\"accordion-header-1741\" aria-hidden=\"true\">\n\t\t<div class=\"dce-item dce-item_content elementor-repeater-item-7395552\"><div class=\"dce-post-content\"><p><\/p>\n<p>The Community of Municipalities\u00a0<a href=\"http:\/\/www.medoc-cpi.fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">M\u00e9doc Heart of the Peninsula<\/a>\u00a0has instituted a tourist tax of \u20ac1.05 per person, per night, throughout its territory. This amount will be added to your bill and is intended to promote tourism in the community or to fund expenses related to the protection and management of natural areas for tourism purposes within our territory.<\/p>\n<p><\/p>\n<\/div><\/div>\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"dce-post dce-post-itemdce-item-accordion acc_section post-3527 faq type-faq status-publish hentry\" data-dce-post-id=\"3527\" data-dce-post-index=\"8\">\n\t\t\t<div><h4><button class=\"acc_button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"accordion-content-3527\" id=\"accordion-header-3527\"><span class=\"icon dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span><span class=\"icon-active dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><span class=\"accordion-title\">How to get around Saint-Est\u00e8phe?<\/span><\/button><\/h4><\/div>\n\t\t\t<div class=\"dce-post-block acc_content\" id=\"accordion-content-3527\" aria-labelledby=\"accordion-header-3527\" aria-hidden=\"true\">\n\t\t<div class=\"dce-item dce-item_content elementor-repeater-item-7395552\"><div class=\"dce-post-content\"><p><\/p>\n<p>Ch\u00e2teau Papounan is located in the heart of the M\u00e9doc, a magnificent region but poorly served by public transport. Here are our tips for planning your travels:<\/p>\n<p><\/p>\n<p><\/p>\n<ul class=\"wp-block-list\"><\/p>\n<li>Nearest train station: <a href=\"https:\/\/www.ter.sncf.com\/nouvelle-aquitaine\/se-deplacer\/gares\/pauillac-87581256\" target=\"_blank\" data-schema-attribute=\"about\" rel=\"noreferrer noopener\">Pauillac<\/a>, about a 10-minute drive away.<\/li>\n<p><\/p>\n<p><\/p>\n<li><a href=\"https:\/\/www.bordeaux.aeroport.fr\/\" target=\"_blank\" data-schema-attribute=\"about\" rel=\"noreferrer noopener\">Bordeaux-M\u00e9rignac Airport<\/a> It&#039;s about a 1-hour drive. Car rental agencies are available at the airport.<\/li>\n<p><\/p>\n<p><\/p>\n<li><a href=\"https:\/\/www.sncf-connect.com\/gares\/bordeaux-saint-jean\" target=\"_blank\" data-schema-attribute=\"about\" rel=\"noreferrer noopener\">Bordeaux Saint-Jean train station<\/a> Allow 1 hour 30 minutes by car or 1 hour by train from Pauillac. Car hire is available at the train station (remember to check the timetable if you arrive late).<\/li>\n<p><\/ul>\n<p><\/p>\n<p><\/p>\n<p>We highly recommend having a car, as services like Uber are scarce in the M\u00e9doc. This will allow you to fully enjoy the surrounding area.<\/p>\n<p><\/p>\n<p><\/p>\n<ul class=\"wp-block-list\"><\/p>\n<li>Bordeaux is about an hour away, for a day of culture or shopping.<\/li>\n<p><\/p>\n<p><\/p>\n<li>The Atlantic beaches are 35 minutes away, ideal for a nature getaway.<\/li>\n<p><\/ul>\n<p><\/p>\n<p><\/p>\n<p>For those who enjoy walks, a <a href=\"https:\/\/funbike.fr\/atelier-velo-bages.php\" target=\"_blank\" data-schema-attribute=\"about\" rel=\"noreferrer noopener\">bike rental in Pauillac-Bages<\/a> offers delivery directly to Ch\u00e2teau Papounan. An excellent option for exploring the vineyards at your own pace.<\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<\/div><\/div>\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"dce-post dce-post-itemdce-item-accordion acc_section post-3528 faq type-faq status-publish hentry\" data-dce-post-id=\"3528\" data-dce-post-index=\"9\">\n\t\t\t<div><h4><button class=\"acc_button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"accordion-content-3528\" id=\"accordion-header-3528\"><span class=\"icon dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-up\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span><span class=\"icon-active dce-accordion-icon accordion-icon-left\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><span class=\"accordion-title\">How to organize your visits to castles in the M\u00e9doc?<\/span><\/button><\/h4><\/div>\n\t\t\t<div class=\"dce-post-block acc_content\" id=\"accordion-content-3528\" aria-labelledby=\"accordion-header-3528\" aria-hidden=\"true\">\n\t\t<div class=\"dce-item dce-item_content elementor-repeater-item-7395552\"><div class=\"dce-post-content\"><p><\/p>\n<p>The M\u00e9doc is a must-see destination for wine lovers, and Saint-Est\u00e8phe is one of its jewels. Here&#039;s what you need to know to fully enjoy your visit:<\/p>\n<p><\/p>\n<p><\/p>\n<ul class=\"wp-block-list\"><\/p>\n<li><strong>An exceptional wealth<\/strong> : <strong>Saint-Est\u00e8phe<\/strong> It boasts over 60 ch\u00e2teaux, including 5 Grands Crus Class\u00e9s. The neighboring villages also offer numerous opportunities.<\/li>\n<p><\/p>\n<p><\/p>\n<li><strong>Reservations are essential during peak season.<\/strong> (June to September): Places are limited, so it is crucial to book in advance.<\/li>\n<p><\/p>\n<p><\/p>\n<li><strong>Our help<\/strong> : we can advise you and even organize the bookings for you.<\/li>\n<p><\/p>\n<p><\/p>\n<li><strong>Variable access<\/strong> Not all castles are open to the public. For example, Ch\u00e2teau Montrose is reserved for professionals, but its Tronquoy estate offers a superb experience with remarkable wines.<\/li>\n<p><\/p>\n<p><\/p>\n<li><strong>Sunday<\/strong> : it can be difficult to find open castles, even in high season (but some are).<\/li>\n<p><\/p>\n<p><\/p>\n<li><strong>Vary your visits<\/strong> : many of our guests focus on the Grands Crus Class\u00e9s, but we recommend also discovering more private properties for a complete experience.<\/li>\n<p><\/ul>\n<p><\/p>\n<p><\/p>\n<p><strong>An event not to be missed<\/strong> : the weekend of <strong><a href=\"https:\/\/www.medocvignoble.com\/l-agenda\/festivals-grands-evenements\/portes-ouvertes-des-chateaux-en-medoc\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-schema-attribute=\"about\">Springtime in the M\u00e9doc Ch\u00e2teaux<\/a>, <\/strong>April 5th and 6th, 2026<\/p>\n<p><\/p>\n<p><\/p>\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/www.medocvignoble.com\/l-agenda\/festivals-grands-evenements\/portes-ouvertes-des-chateaux-en-medoc\/\" rel=\"noopener\"><img decoding=\"async\" width=\"724\" height=\"1024\" src=\"https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2026\/01\/image-724x1024.png\" alt=\"\" class=\"wp-image-3529\" style=\"width:304px;height:auto\" title=\"\" srcset=\"https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2026\/01\/image-724x1024.png 724w, https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2026\/01\/image-212x300.png 212w, https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2026\/01\/image-768x1086.png 768w, https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2026\/01\/image-1086x1536.png 1086w, https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2026\/01\/image-8x12.png 8w, https:\/\/chateaupapounan.fr\/wp-content\/uploads\/2026\/01\/image.png 1358w\" sizes=\"(max-width: 724px) 100vw, 724px\" \/><\/a><figcaption><\/figcaption><\/figure>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<\/div><\/div>\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a60c07 e-flex e-con-boxed e-con e-parent\" data-id=\"8a60c07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Nous sommes ravis de vous accueillir et souhaitons que votre s\u00e9jour soit agr\u00e9able et m\u00e9morable. Cette page a \u00e9t\u00e9 con\u00e7ue pour r\u00e9pondre aux questions pratiques que vous pourriez vous poser avant ou pendant votre visite. Vous y trouverez des informations utiles pour profiter pleinement de votre s\u00e9jour, dans une atmosph\u00e8re conviviale et dans le respect [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":738,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1387","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/chateaupapounan.fr\/en\/wp-json\/wp\/v2\/pages\/1387","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chateaupapounan.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chateaupapounan.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chateaupapounan.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chateaupapounan.fr\/en\/wp-json\/wp\/v2\/comments?post=1387"}],"version-history":[{"count":0,"href":"https:\/\/chateaupapounan.fr\/en\/wp-json\/wp\/v2\/pages\/1387\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/chateaupapounan.fr\/en\/wp-json\/wp\/v2\/media\/738"}],"wp:attachment":[{"href":"https:\/\/chateaupapounan.fr\/en\/wp-json\/wp\/v2\/media?parent=1387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}